Privacy & Data Protection

1. Information We Collect

To provide services such as NSDL PAN processing and Payment Bank account opening, we collect only the necessary information required for service execution and verification.

This may include:

• Personal Identity Information: Full name, mobile number, and email address
• KYC Documents: Aadhaar card images, PAN card image, and user photograph
• Business Information: Shop name, address, and system IP address
• Transaction and Service Data: Records of services used and payments made
• Usage Information: Data about how you use our platform

3. How We Use Your Information

We use the collected data for the following purposes:

• Providing and managing access to services
• Processing your service requests and transactions
• Maintaining transaction and service balance records
• Providing customer support and service updates
• Enhancing platform security and preventing unauthorized access

4. Third-Party Data Sharing Policy

We follow a strict and limited data-sharing approach.

• User data is shared only with authorized service providers when required
• We do not sell, rent, or share user data with marketing agencies

6. Biometric Data Handling

For services that require biometric verification, the process is conducted through authorized devices and official systems.

• We do not store biometric data on our servers
• We only transmit secure tokens for authentication purposes
• All biometric processing happens on NSDL or bank authorized platforms

7. Cookies and System Tracking

We may use cookies or basic tracking technologies to:

• Maintain login sessions
• Improve user experience on the platform
• Monitor system performance and security

8. User Responsibility

Users are responsible for:

• Providing accurate and valid information
• Keeping account credentials and API keys secure
• Using the platform in a lawful and responsible manner

9. Data Retention Policy

User data is retained only for as long as necessary to provide services and comply with legal requirements.

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of the platform indicates acceptance of the updated policy.

11. Contact & Support

For any privacy-related concerns or queries, users can contact support through the official platform communication channels.